You Chose To Trust Them. They Chose to Cut Corners.

Cosmetic procedures - surgical and non-surgical - carry real risks. When a practitioner fails to meet the expected standard of care, the consequences can be life-changing.

We understand that cosmetic negligence claims are uniquely personal. A procedure you chose in confidence has left you with harm you never anticipated and that experience deserves to be taken seriously. Our approach is straightforward: we listen without judgement, we act decisively, and we fight hard for the outcome you deserve. You will always have a named specialist solicitor, clear communication in plain English, and the reassurance of knowing that every aspect of your claim - from the first call to the final settlement - is being handled by people who genuinely understand both the legal complexity and the very human impact of what you have been through.

What Is Cosmetic Negligence?

Cosmetic negligence occurs when a practitioner, whether a surgeon, doctor, nurse, or beauty therapist provides a cosmetic treatment that falls below the standard of care a patient is legally entitled to expect, and that failure causes physical or psychological harm.

It applies to both surgical and non-surgical procedures. It covers failures before a procedure (inadequate assessment or consent), during a procedure (poor technique or surgical errors), and after a procedure (substandard aftercare that leads to avoidable complications).

Surgical

INVASIVE PROCEDURES

Liposuction

Eyelid surgery (blepharoplasty)

If you have been harmed by a cosmetic treatment - surgical or non-surgical - you may have a valid claim, even if the practitioner was not a doctor or surgeon. Our solicitors will assess your situation honestly and advise you on the best course of action.

Non - Surgical

TREATMENTS & INJECTABLES

Dermal fillers

Botox & anti-wrinkle injections

Laser skin resurfacing

Breast augmentation & reduction

Rhinoplasty (nose reshaping)

Facelift & brow lift

Chemical peels

Tummy tuck (abdominoplasty)

Microdermabrasion

Lip enhancements

Ear reshaping (otoplasty)

Vascular occlusion from fillers

Hair transplant surgery

Thread lifts


Types of Cosmetic Negligence We Handle

  • Surgical Errors & Disfigurement

    Surgical negligence in cosmetic procedures can result in permanent scarring, asymmetry, nerve damage, or disfigurement that affects both appearance and self-confidence. Common examples include implants placed incorrectly, incisions closed negligently, damage to surrounding tissue or nerves, and surgical errors during rhinoplasty, liposuction, or facelifts. Where corrective surgery is required, those costs can be recovered as part of your claim.

  • Breast Surgery Complications

    Breast augmentation and reduction are among the most commonly performed cosmetic surgeries in the UK and among the most frequently the subject of negligence claims. We handle cases involving implant rupture, implant displacement, significant asymmetry, loss of sensation, infection caused by poor surgical technique, inadequate follow-up care, and failures to warn patients of the specific risks involved with their procedure.

  • Filler & Botox Negligence

    Non-surgical cosmetic treatments require precision and clinical judgement. Negligent filler or Botox treatment can cause vascular occlusion (blockage of blood vessels), tissue death, infection, drooping eyelids, allergic reactions, nerve damage, and permanent scarring. These injuries can result from an untrained practitioner, the wrong product, an incorrect injection site, or failure to screen for contraindications. We handle the full spectrum of injectable negligence claims.

  • Failure to Obtain Informed Consent

    Before any cosmetic procedure, you have a legal right to be properly informed of all material risks, realistic outcomes, and any reasonable alternatives. This is especially important in elective cosmetic treatment where there is no medical urgency. If a practitioner failed to fully explain the risks and you would have made a different decision had you known them, the consent you gave may not have been legally valid, which in itself can ground a claim independent of the surgical outcome.

  • Inadequate Pre-Treatment Assessment

    Responsible cosmetic practitioners are required to conduct a thorough assessment of a patient's medical history, mental health suitability, and physical fitness for a procedure before proceeding. A failure to carry out proper pre-operative checks or to identify and act upon risk factors can be negligent in itself, even where the procedure is technically performed without fault. We assess the entire patient journey, not just what happened in the treatment room.

  • Laser Treatment & Skin Injuries

    Laser procedures, chemical peels, and skin resurfacing treatments require precise calibration and careful assessment of a patient's skin type. When carried out negligently with incorrect settings, without a patch test, or by an inadequately trained practitioner they can cause first and second degree burns, permanent skin discolouration, scarring, and severe infection. The lack of regulation in this sector means these injuries are far more common than they should be.

How We Handle Cosmetic Negligence Claims

At Medical Claim Direct, we understand that cosmetic negligence is uniquely personal. These are not just clinical injuries, they affect how people feel about themselves, their confidence, and their relationships.

We Listen First

We take the time to understand your full experience, not just the procedure itself, but the consultation, the consent process, and the aftercare before forming any view on your case.


The Full Picture of Your Losses

We assess everything: physical harm, psychological impact, cost of corrective treatment, lost earnings, and any other financial losses you have suffered as a direct result of the negligence.

Maximum Compensation - No Win, No Fee

We fight to recover everything you are entitled to. If we do not win, you pay nothing. We explain the fee arrangement fully before any work begins.

INJURY / HARM TYPE

Independent Clinical Experts

We instruct specialist independent experts in the relevant field - surgical or non-surgical - to review your records and provide the expert evidence your claim requires.


Sensitivity & Discretion Throughout

We understand how personal cosmetic negligence cases are. Every client is treated with care and respect, and your privacy is protected at every stage of the process.


Understanding Cosmetic Negligence Compensation

Compensation aims to restore you, as far as possible, to the position you would have been in had the negligence not occurred, covering both the harm you have suffered and the financial consequences.

INDICATIVE RANGES • BASED ON JCG GUIDELINES

INJURY / HARM TYPE

Minor scarring or injury, good recovery Up to £9,000
Moderate scarring or disfigurement £9,000 - £28,000
Significant disfigurement, psychological impact £28,000 - £60,000
Severe permanent scarring or nerve damage £60,000 - £100,000+
Catastrophic injury including organ damage £100,000 - £250,000+

100% No Win, No Fee

NJS Law - 4.7 ★ on Google

SRA Regulated & Accredited

100% No Win, No Fee ○ NJS Law - 4.7 ★ on Google ○ SRA Regulated & Accredited ○

Meet the Team